Privacy Policy

XiangYu Container House ("we", "us", "our") respects your privacy. This policy explains what information we collect through xiangyuhome.com, why we collect it, and the choices you have. By using this site or submitting an inquiry, you agree to the practices described below.

1. Information We Collect

When you submit an inquiry through our "Get a Quote" form, we collect the information you provide: name, email address, phone/WhatsApp number, country, product interest, quantity and message. We do not collect payment information — pricing is quoted directly by our sales team, never processed through this site.

Like most websites, our server and analytics tools automatically log some technical information: IP address and approximate country, browser type and language, device screen size, pages visited, and referring URL. When you submit an inquiry, this technical information is stored together with it, so we can respond in the right language, detect spam, and improve how the site works on the devices our visitors actually use.

2. How We Use Your Information

• To respond to your inquiry and provide a quotation.
• To follow up on your order through production, shipping and installation.
• To improve this website and understand which pages are useful to visitors.
• To protect the site against spam and abuse.

3. Cookies

This site uses cookies for essential functionality and, once you accept the cookie banner, for analytics (Google Analytics 4). You can withdraw consent at any time by clearing your browser cookies for this site, or by adjusting your browser settings to block cookies entirely — note this may affect how the site works.

4. Third-Party Services

We use a small number of third-party services to run this site:

• Google Analytics 4 & Search Console — traffic and search performance analytics.
• Google reCAPTCHA — spam protection on our inquiry form.
• Cloudflare — content delivery and security (protects the site from attacks and speeds up delivery).
• WhatsApp — if you choose to contact us via the WhatsApp button, that conversation is subject to WhatsApp/Meta's own privacy policy.

Each of these providers may process data outside your home country. We only share the information necessary for them to perform their service.

5. Data Retention

We keep inquiry records for as long as needed to respond to you and maintain our business relationship, and as required for accounting and legal purposes thereafter.

6. Your Rights

Depending on where you live (including under the EU/UK GDPR), you may have the right to access, correct, export or delete the personal data we hold about you, and to object to or restrict certain processing. To exercise any of these rights, contact us using the details below.

7. Contact

Questions about this policy or your data can be sent to: [email protected]