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Frequently Asked Questions

Answers to what buyers ask us most before placing an order. Can't find yours? Send it to Martin directly.

Product & Customization

What's the difference between your four product lines?

Apple Cabin is a single glazed-cabin model built for guesthouses and boutique stays. Expandable Container House units fold out on site for extra floor area. Flat-Pack Container House packs flat and bolts together fast. Foldable Container House (F50/F65) folds to as little as 300–400mm deep for the lowest freight cost. See the Products page for full specs on each line.

Can I customize the wall material, insulation or interior layout?

Yes. Layout, wall panel finish, insulation/fireproofing rating and interior fit-out (kitchen, bathroom, furniture) can all be configured to your project. Tell us your requirements in the inquiry form and Martin will confirm what is possible for your chosen model.

What electrical and plumbing standards do you support?

Units can be wired and fitted to CN, EU, UK, AU or US electrical standards, and plumbing configured for your local fixtures. Let us know the destination country when you inquire.

Is there a minimum order quantity (MOQ)?

There is no strict MOQ for standard configurations — we regularly ship single units as well as full container loads. Highly customized designs may carry a small MOQ; Martin will confirm this when you send your requirements.

Ordering & Payment

How do I get a price quote?

Pricing isn't published on the site — submit the Get a Quote form with your project details (model, quantity, destination) and our sales team will follow up with a tailored quote, usually within one business day.

What payment terms do you offer?

Standard export terms are a deposit by T/T with the balance due before shipment; other terms can be discussed for larger or repeat orders. Martin will confirm exact terms with your quotation.

What is the typical production lead time?

Lead time depends on the model and order size — typically a few weeks for standard units, longer for large or heavily customized orders. You will receive a confirmed schedule with your order, plus regular progress updates during production.

Shipping & Delivery

How is freight cost calculated?

Freight is driven mainly by how many units fit in a 40HQ container — a figure we publish for every model on the Products pages. Foldable and flat-pack designs load far more units per container than a rigid structure of the same size, which is where most of the freight saving comes from.

Do foldable and flat-pack designs really save on shipping?

Yes — our F50/F65 foldable units collapse to as little as 300–400mm deep, cutting container volume (and freight cost) by up to 80% compared to shipping an assembled structure.

Which countries do you ship to?

We export worldwide as a China source factory, with experience shipping to Southeast Asia, the Middle East, Africa, Europe, Oceania and the Americas.

Installation & After-Sales

How long does on-site installation take?

Most single units can be installed within one to two days with a small crew, following the included installation guide. Larger or multi-unit projects take longer — we'll give you a realistic estimate with your quote.

Do you provide installation support?

Every order ships with a full installation guide pack, and our team provides online support during installation so you are never working from the manual alone.

What after-sales support is available?

Martin stays your single point of contact after delivery — responsive after-sales support and follow-up are part of every order, not a paid add-on. That's the long-term partnership we mean when we say this isn't a one-time deal.

Quality & Certification

What quality control process do you follow?

Every order goes through a joint QC inspection and checklist verification before it leaves the factory, so what you ordered is what gets loaded.

Do your products meet international building and safety standards?

Components are sourced and manufactured to common international standards, and country-specific compliance documentation can be provided on request — tell us your destination market and required certificates when you inquire.

Still Have Questions?

Send Martin your project details and get a straight answer, not a sales script.